I have a PS4...Not really too big of a fan of MS due to a lot of their policies but they have the BEST programmers in the world. Software wise they are second to none. Sony makes hardware. The reason XB wasn't down for longer is because MS is better at programming and has better online security/ infrastructure. You can argue all you want about the dashboard sucking etc...but in terms of software...they have a HUGE advantage over sony. Sony was able to make a better system for cheaper due to the fact they own a lot of the hardware production. That's all. Sony will likely keep going down due to lack of experience with DDOS...
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This. People tend to get blinded by fan boy rage to think realistically. I prefer Sony just because I've always had Playstation. But Microsoft has more experienced programmers.