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10/15/2019 10:43:18 PM
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Hi there. Thank you for your report. Season Passes are bound to the first Destiny account that a player logs in with after their purchase, even if no characters have been created on it yet. For that reason, we urge all players to set up Cross Save prior to purchasing Shadowkeep, if they intend on playing with characters from different platforms.
Players who applied their Season Passes to an unintended Destiny account for any reason will still find that their Season Passes are available on those characters if they ever choose to log in with them.
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But there have been reports, even a Kotaku article claiming that season passes have been switched after a mistake such as this. Why is this courtesy not available to all destiny patrons?
