So this is the last time I'm posting here in the forums with this problem. My next step is to go here http://www.bbb.org/chicago/get-involved/report-a-scam/ and report Bungie for blowing off their customers. I have done EVERYTHING suggested on your help page regarding the cattle error and can give you screenshots if you require proof. The problem CANNOT be on my end and therefore must be on your end. Now if you would just SAY SOMETHING about the issue I won't bother reporting you to the Better Business Bureau for scamming your customers.