I was let down by the character-customization feature, dare I say it. I wanted to make my player-character resemble me, but I couldn't.....the only way to do that would be to utilize a camera and let the game take a picture of your face, but most games anymore don't offer that feature. But, above all else, once you create your character, you can't edit his/her appearance. Though I am content with how my character looks thus far (shaven & with that triangle across my face), some people might be frustrated.