Now before you say "its not my network its Bungie servers" or "I've never had an issue with any other game" just know I said the same thing before stumbling across this fix. It may very well by Bungie's issue but when you are getting DC'd it makes it your issue as well. This fix may allow Destiny's servers to handle your connection better. It certainly has fixed my connection as well as a few others who have taken the time to try. If you don't want to try don't, but I won't be seeing you in the tower.
Now, I am not a networking expert nor do I know the exact reason that this fix has worked for me. Whether it reduce packet loss or decrease time between communicating with Bungie's servers reducing the chance you get disconnected. None of that matters if it works. It could be some sort of voodoo magic for all I care.
This fix is only for those of you who are using a modem/router combination hardware such as the Ubee DDW365. Their are many other brands and models out there. This hardware acts as both a modem and a router and is commonly given to customers from their ISP. Mine was given to my from TWC.
To complete the fix you will have to have a spare router such as a Netgear or Linksys. Whatever should work.
1. Access your current router/modem settings by typing the default gateway into the web address bar in you browser. Google how to find your default gateway if you don't know how. [url=http://www.youtube.com/watch?v=9XOuSog1HJE]Here[/url] is a video guide.
2. From here you can find the bridge mode option that will turn your modem/router combo into a modem exclusively. To find the menu settings you will have to Google "how to access bridge mode on <insert model here>" Every brand/model is different so I cannot tell you how to reach the option on your specific one. If you can't find it call support for the hardware and they can tell you how to do it.
3. Connect your spare router to the modem by inserting an ethernet cord from the "internet" port on the router to the first ethernet port on the modem. It is probably best to do this while the modem and routers are unplugged.
4. Power up your modem and wait 30 seconds. Power up the router.
5. Now your modem and router are "bridged".
6. Access the new router settings the same way you did in step one. The IP may be different.
7. In these settings forward the required ports per Bungie and Xbox/PS recommendations.
8. Set up your console with a static IP as well. I used googles DNS (8.8.8.8 and 8.8.4.4)
Now your old modem/router will act solely as a modem and will not have to handle routing responsibilities. A dedicated router is much better at this and you will receive less packet loss and a more solid connection to your internet.
I did this guide in a hurry so sorry if it is pretty vague. I will try to update it soon with links and stuff to help out but don't have the time at the moment. Please respond below whether this worked/did not work for you. My error was mainly Caterpillar and Hawk but it seems that other error codes may be a result of the same issues.
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Edited by melxra: 10/19/2014 2:36:33 AMThanks for the workaround, but they really need to fix the issue on their end.
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Edited by preluder95: 1/13/2015 1:33:18 AMPortforward.com is an excellent resource to help with forwarding your ports. Select your router model and console, and it will give you step by step instructions on which ports you need to forward and how to do it.
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Ok so for people like me who don't have a spare router lying around is there any other known fix? I'm willing to try anything at this point but I shouldn't have to modify my internet connection just to play a video game lol
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Thanks a lot I was having issues with my ubee DDW356 this really fixed it thanks again
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bump for relevance
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This Bumps for YOU!
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Edited by Kyuss1980: 10/21/2014 1:16:25 PMSo this game worke since release,do u really think that:raids not resett ,no rewards for nightfall has something to do with consumers router?bungie -blam!-ed it up yesterdy......!but bungie dont want to say it.i will not insult u,thx for this workaround.
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Yet another found switching their router to work. The method they used was slightly different but with the same end goal. To get the connection processed by a dedicated router instead of a gateway. And the result? No more network errors! Eureka!!! Sucks for all those too stubborn to do a little work on their end.
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Problem is... only works if you happen to have a spare router kicking about. Reading bungies updates on caterpillar and cattle, they last stated that extensive investigatiom showed the problems were.outwith the players network setup amd that bungie were im discussions with demonware and various isps to try amd reduce the number of errors.
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One bump to rule them all!
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looking for a bump
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bump and grind
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Humpty bumpty sat on a wall
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Bumplestiltskin
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When i posted something similar, all i got was hate mail and trolls. The games better without them. trust me.
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man, ive tried this. people dont listen. lol Good luck.
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Error Code: Bumple Bee
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Rubber baby buggy bumpers
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