JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by aboniks: 10/15/2014 4:52:31 PM
15

Honest Feedback on: Bungie.net - For the new User Experience designer...

UPDATE: [quote]If you have any particular suggestions for the app or the website, or bugs to report, feel free to make a thread in #Help then :) ~[url=http://www.bungie.net/en/Forum/Post/73175643/0/0/0]Hylebos [/url](Mentor)[/quote] TL;DR - If you're not the new User Experience designer for Bungie.net, feel free to keep right on stepping (or, better yet, add something constructive to the relevant section of this feedback), you won't be missing anything you don't already know. [quote][b]I had a good conversation with the Bungie.net team this week about that very topic. They have a new User Experience designer who really knows his stuff[/b]. ~[url=http://www.bungie.net/7_Bungie-Weekly-Update---10102014/en/News/News?aid=12272]Deej[/url] [/quote] [i]Dear new B.net User Experience Designer,[/i] Congratulations on scoring this gig! Welcome to never sleeping again. Just to get you started off with some honest, (occasionally frustrated and blunt) thoughts, from a regular (although not particularly oldschool) bungie.net user with 120+ hours invested in the shooting end of this franchise, here you go... [b]General interface impressions: [/b] Too much dead space, both the white kind, and the kind filled with irrelevant (pretty) splash graphics Site sections are inconsistent, visually. Different designers, obviously. Are the teams running their own sections and making the layout and design choices? Stop it. Looks cheap and confused. You can't afford that. Leftbar/rightbar/navigation is too busy; less "cool" sliding motif, more cohesion Sliding graphics on scroll in some sections but not others. Pick one and stick with it (pick not-sliding; for great justice, remove extraneous section header graphics) Search is hidden behind an overly stylized icon until you stumble on it, and then the mouseover semiotics link it to your messaging system. "What the actual -blam!-?", as Jenna Marbles might say. This has no cool factor and generates confusion. Stop linking out to different domains without a new tab/window. Amateur hour. Lack of adaptive mouseover/tooltip data field placement; don't put mouseover data off-screen, ever. The character-specific game data feels like it was arranged as window dressing by a marketing intern, not by a group of people who actually play the game and want to use this system to interact with their characters and their peers. Footer might as well be deleted, if you leave it as is; Put that data somewhere else, make it static, but collapsible. No one sees it; they should. (check your click-through stats for footer links, they're abysmal) Feedback in more detail follows, by section. (As links to sub-posts, because we've got invisible character limits here and I'm not up to playing Sherlock Holmes right now to puzzle out what they are) [url=http://www.bungie.net/en/Forum/Post/72542696/0/0/0]News[/url] [url=http://www.bungie.net/en/Forum/Post/72543089/0/0/0]Legend[/url] [url=http://www.bungie.net/en/Forum/Post/72543701/0/0/0]Tower[/url] [url=http://www.bungie.net/en/Forum/Post/72544113/0/0/0]Grimoire[/url] [url=http://www.bungie.net/en/Forum/Post/72544493/0/0/0]Clan[/url] [url=http://www.bungie.net/en/Forum/Post/72545018/0/0/0]Groups[/url] [url=http://www.bungie.net/en/Forum/Post/72545422/0/0/0]Forums[/url] [url=http://www.bungie.net/en/Forum/Post/72545813/0/0/0]Help[/url] [url=http://www.bungie.net/en/Forum/Post/72546200/0/0/0]About Destiny[/url] [url=http://www.bungie.net/en/Forum/Post/72546418/0/0/0]More[/url] That's pretty much all I've got time for, I just burned about five hours clicking all the buttons, considering, compiling, and writing this up. I hope this is received in the spirit it was intended. [i] I did this on a Saturday, instead of playing Destiny. [/i] Seriously, good luck in your new job. I hope you've got a thick skin. Cheers!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Edited by aboniks: 10/12/2014 2:41:12 PM
    [b]Forums section:[/b] [u]Delete the forums immediately; save yourself.[/u] (Only 98% joking) 0. Why in the name of almighty [insert thing here] can't we easily "see all posts by User X"? This is basic forum functionality we're talking about. 1. [b]"Bungie Replied"[/b] Great. Nice touch. What we actually need is [b]"Seen by Bungie"[/b], especially in the feedback forum. We don't need your replies, (although we enjoy getting them). We need to know someone is paying attention; we also know (hope) that you have better things to do that chat with us. Right now the replies are so few and far between, on such random topics, that those labels can actually be counter-productive. 2. Moar Sliding scroll images, deadspace, nix that. 3. Code of Conduct link; This is literally the [i]only time[/i] I will ever suggest using a "Blink" html markup tag on the public-facing internet, if browsers even still parse them. 4. Suggested tags; Completely irrelevant at present. Don't suggest tags until there's a finished post to suggest them for. Make tag suggestions context sensitive; check the post we've written for keywords and THEN suggest tags. If I'm writing a post about Titans, suggesting a Raid/Patch/Wombat tag to me is not only silly, it runs the risk that I will actually take the advice and tag my post with the wrong tags. Alternatively, if suggesting appropriate tags is too much work, stop suggesting them altogether. On the off chance that you're suggesting tags to us because that's what you want feedback on at a particular time, then for the sake of Vishnus Light-Blue Toes, [i]tell us[/i] that's what's going on. 5. Threads in which people I am following have left a comment should be highlighted, and those posts should be no more than two clicks away, not require me to scroll through 9001 comments to [i]maybe[/i] find them if they're not buried in a sub-thread. Auto-expand subthreads that have followed members participating in them. 6. Give us a tooltip for the like/dislike percentages that are displayed at the far right of each thread link. It took me a month to even notice them, and then a few hours for it to dawn on me what they hell they were supposed to convey. 7. "Sort by" make these choices persistent, I shouldn't have to reset them constantly. 8. "Sort by: Favorites" How do I set a favorite? More importantly, why do I have to ask you how this works? 9. "Questions" and "Answered Questions". Really? There's an icon that distinguishes them already. Pointless distinction. 10. "Follow #Feedback" Following tags...Does this do anything at all? How does it work? If there's no answer, get rid of it.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    2 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon