UPDATE: [quote]If you have any particular suggestions for the app or the website, or bugs to report, feel free to make a thread in #Help then :)
~[url=http://www.bungie.net/en/Forum/Post/73175643/0/0/0]Hylebos [/url](Mentor)[/quote]
TL;DR - If you're not the new User Experience designer for Bungie.net, feel free to keep right on stepping (or, better yet, add something constructive to the relevant section of this feedback), you won't be missing anything you don't already know.
[quote][b]I had a good conversation with the Bungie.net team this week about that very topic. They have a new User Experience designer who really knows his stuff[/b]. ~[url=http://www.bungie.net/7_Bungie-Weekly-Update---10102014/en/News/News?aid=12272]Deej[/url] [/quote]
[i]Dear new B.net User Experience Designer,[/i]
Congratulations on scoring this gig! Welcome to never sleeping again. Just to get you started off with some honest, (occasionally frustrated and blunt) thoughts, from a regular (although not particularly oldschool) bungie.net user with 120+ hours invested in the shooting end of this franchise, here you go...
[b]General interface impressions: [/b]
Too much dead space, both the white kind, and the kind filled with irrelevant (pretty) splash graphics
Site sections are inconsistent, visually. Different designers, obviously. Are the teams running their own sections and making the layout and design choices? Stop it. Looks cheap and confused. You can't afford that.
Leftbar/rightbar/navigation is too busy; less "cool" sliding motif, more cohesion
Sliding graphics on scroll in some sections but not others. Pick one and stick with it (pick not-sliding; for great justice, remove extraneous section header graphics)
Search is hidden behind an overly stylized icon until you stumble on it, and then the mouseover semiotics link it to your messaging system. "What the actual -blam!-?", as Jenna Marbles might say. This has no cool factor and generates confusion.
Stop linking out to different domains without a new tab/window. Amateur hour.
Lack of adaptive mouseover/tooltip data field placement; don't put mouseover data off-screen, ever.
The character-specific game data feels like it was arranged as window dressing by a marketing intern, not by a group of people who actually play the game and want to use this system to interact with their characters and their peers.
Footer might as well be deleted, if you leave it as is; Put that data somewhere else, make it static, but collapsible. No one sees it; they should. (check your click-through stats for footer links, they're abysmal)
Feedback in more detail follows, by section. (As links to sub-posts, because we've got invisible character limits here and I'm not up to playing Sherlock Holmes right now to puzzle out what they are)
[url=http://www.bungie.net/en/Forum/Post/72542696/0/0/0]News[/url]
[url=http://www.bungie.net/en/Forum/Post/72543089/0/0/0]Legend[/url]
[url=http://www.bungie.net/en/Forum/Post/72543701/0/0/0]Tower[/url]
[url=http://www.bungie.net/en/Forum/Post/72544113/0/0/0]Grimoire[/url]
[url=http://www.bungie.net/en/Forum/Post/72544493/0/0/0]Clan[/url]
[url=http://www.bungie.net/en/Forum/Post/72545018/0/0/0]Groups[/url]
[url=http://www.bungie.net/en/Forum/Post/72545422/0/0/0]Forums[/url]
[url=http://www.bungie.net/en/Forum/Post/72545813/0/0/0]Help[/url]
[url=http://www.bungie.net/en/Forum/Post/72546200/0/0/0]About Destiny[/url]
[url=http://www.bungie.net/en/Forum/Post/72546418/0/0/0]More[/url]
That's pretty much all I've got time for, I just burned about five hours clicking all the buttons, considering, compiling, and writing this up. I hope this is received in the spirit it was intended. [i] I did this on a Saturday, instead of playing Destiny. [/i]
Seriously, good luck in your new job. I hope you've got a thick skin.
Cheers!
-
Edited by aboniks: 10/11/2014 10:03:58 PM[b]Legend Section:[/b] So many issues. Most of them would require their own feedback posts to explain. But, to start you off: Sliding graphical scroll junk hides/breaks navigation buttons (popup close, etc) if you haven't scrolled far enough down. Stop sliding, Bruv. (Sistah?) No way to compare two characters (different player or same player) in any degree of detail whatsoever. [b]Advisors section doesn't advise worth a damn; [/b] 1. No faction rep display, no faction gear advisors (who has a better thing that you're likely to buy (use my stats, I don't need to be notified if there's a great hand cannon), no faction currency advisors (where do I get the marks and rep, how much do I need to get that thing I want? How do you know which thing I want...you let me tell the system, and you set a flag/cookie) 2. gear advisors don't tell us what/how many materials we need to upgrade our equipped or inspected gear (totals on hand and needed, please)/where to source them 3. closest bonuses section disconnected from it's larger parent section in the grimoire...not even a link, why? 4. Can't turn in or pick up bounties [b]Gear section is weirdly incomplete;[/b] 1. Weapon/armor mouseovers don't include special abilities...that's why we want to look at them. 2. Vaulted weapons/armor have no 3d preview. 3. Items do not display required upgrade materials for available upgrades. 4. Items with either/or upgrade options chan't be set 5. No mouseover data for Light, Defense, Stats 6. No data on gear stat effectiveness (0-100%), no numerical waring of stat overkill 7. Down Arrow navigation to see all our gear slots is utterly ridiculous in this conext. Just let us scroll down the page, don't make us load another frame. This isn't a console, it's a series of tubes. 8. Ships have no stats, why are they hanging half out of the inspection popup? Are they bashful? Put them front and center. Extra points if we can drag-to-center and zoom in/out. 9. Sparrows have no 3d models at all. Wut? [b]Inventory Section;[/b] 1. Materials and Currency have no popups. What are they for, where are they from? 2. Items and currencies have inventory caps, but we can't see that. Show and tell. 3. Items and currencies have specific vendors that accept them, why can't we see that on mouseover, and click to see their current inventory? If I click on my stack of 32,767 strange motes of light, I should get a list of who wants them, and links to the stuff they want to sell me. 4. Why can't players organize these all widgets manually? 5. Why aren't you autosorting these widgets by [insert brilliant criteria suggestion here]? 6. Why can't I abandon a bounty here? 7. Why can't I discard items here?