Dear BungieNet users,
We love you. Our recent update however doesn't love you as much as we hoped. Some people are having issues with login. We are sorry. These issues are due to changes we made to some browser cookies. You can fix any login issues you are having by clearing your cookies for the Bungie.net domain (or just nuke them all).
Clearing all your cookies is an easy but nuclear option. You will lose authentication to lots of sites and possibly other useful data. We are preparing a help article with more surgical methods for the various browsers. If you want to wait on that you can temporarily work around any login issues by using an anonymous or incognito browser window.
If you want to go ahead with the cookie clearing route most browsers accept the key combination CTRL-SHIFT-DEL to bring up the content clearing options. Choose cookies and clear them.
We promised to be more careful with your cookies from now on.
-Dustin Andrews
Bungie.Net Web and Mobile Tester
[b]EDIT 10/1 9:30 AM[/b]: We are working on a hot fix to prevent users needing manually reset cookies.
[b]EDIT 10/1 10:54 AM[/b]: We have deployed a patch. If you run into login issues on the web site or in the app they are unexpected and we would like to know about them in this thread. Game issue have their own threads.
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I'm still getting "Unable to load Destiny account. Please try again later." whenever I try and access my grimoire or legend. I also cannot use the destiny app because of this. Also I STILL cannot log in to m titan on PS4 because of this stupid centipede error that you guys STILL have not been able to fix. This is really frustrating since there are things on her that I needed for other characters. PSN: ice24790