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10/2/2014 3:12:57 AM
5

Disconnects - Xbox One

I've had a strike drop out with the boss at 1/4-1/8 of his health left and had the game boot me out multiple times in the last week. It just happened minutes ago, leading to this post. I've followed all the directions from the "networking" help page, opened ports, set up a static IP address on my Xbox 1. The issue has not gone away, only reared its head at the most inopportune time. What am I supposed to do to make this go away? I'm so frustrated right now, and have been for weeks. If anyone can help me out, or tell me how to get an actual person from Bungie to help, I would greatly appreciate it.

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  • Yup the absolute worst that we can't actually get a hold of Bungie directly! I've never really had an issue with other gaming companies so I'm not sure how easy it is to get a hold of them but the standard for any business of this size should be a robust costumer service. They can absolutely afford it. They are also just absolutely being lazy! I hate companies that there only customer support is a message saying go to the forums. They should be taking responsibility for their product. Because other companies do it is hardly a reason to do it as well.

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