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9/12/2014 6:00:55 PM
13

So I finally got a response from Bungie...

Yesterday they finally emailed me, Asked me all of my details, and finally gave me their conclusion. It must be my harddrive. My harddrive, which is a year old, has been used to download almost every game I play. It's still half empty. And works just fine with every other game UNTIL now. So what you're saying is I can't play the game I spent $60 on until I go blow 60 another $100 on a new hard drive to replace the one that has worked great up until this point? Seriously...... I can't even stand it. Haven't been able to even play the game once yet on my 360 and now this. I really believe it's not on my end. Any thoughts? Error code was Beagle, by the way.

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  • I have a brand new (witching roughly 30-45 days) XB1, purchased the digital download edition and have had this error repeatedly. Their published fix of uninstall/reinstall doesn't work. Notice I didn't say redownload as the new xb1 OS does not give you the option to actually delete the game. If it's a matter of verbiage with the interface then Microsoft has poorly chosen it's words. Install and download are significantly different things. Dear Bungie if you are reading this please message me as I have plenty of details of each of my errors and steps I've done post error. This error is inconsistent fir me. Some times I can go more than 24 hours without an error other times it has happened a mere 20 mins into a new 'reinstall'. Conventional IT wisdom says if the same file on your computer results in a bad (errored) installation then replace the original installation files. I.e. Delete what you have on your hard drive and download a fresh copy. The law of averages alone should have provided me a 'clean' copy of the game as I've reinstalled close to 8 tines now. If the 'game install' process truly does download a fresh copy then the seeded files you have on your servers have a significant amount of corrupted files. This would warrant a few tests such as seeking specific individuals with common situations (same HW, Network setup, similar bandwith) and have them sent a specific copy of the game. See if it works for them. OR use your QA labs with new XB1s with the recent update OS and try to install the same files that I've downloaded. I'm sure there is a way that bungie can work with Microsoft to track my specific downloads based on my account info, gamer tag, and possibly region. Either way this issue needs to get resolved. Spending $100 for a digital copy of the game seemed like a great step to ending the need for physical media in my home. I'm sincerely regretting giving up my preorder reservation for the limited edition (privately holding out hope someone would have passed on the ghost edition) for the absolute wonderfully lazy option of having a digital copy of the game on my system at all times. Guys we know you're better than this, we know you've got a lot on your plate, and WE KNOW that Destiny is a truly kick ass game. What we need to see now is an aggressive and public approach to resolving this. Sure companies can show off with getting out a great new game (rockstar comes to mind) but it's the company's ability or inability to address errors (again rockstar comes to mind) in a timely fashion that will dictate the ultimate success of the customer experience. Don't be like R*.... You're Bungie... True to your motto you just took the gaming world by storm, don't give up what you worked so hard to get by putting up minimal effort to address these issues. At minimum get out ahead of this issue and start communicating to the public via Vidocs on these issues. Do a weekly update Vidoc, here we are with this issue, that issue, etc. Yes it's like a status update but in the end we are your stakeholders and your product is not providing the gaming experience you've already been compensated for. Hope this helps. Again... Message me as I'm available to troubleshoot my issues with you guys. -DC

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