I've just tweeted Bungie about this issue, along with the Jade Rabbit being unobtainable for a lot of people. I doubt I'll get a response though, since Bungie seem to be ignoring everyone. Too busy counting their money, probably.
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What is Jade Rabbit, and what is it for?
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If he's talking about the emblem, I got one from a regular chest.
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I don't think it's that. More likely that they're running around like crazy trying to keep a lid on things. When have you ever known Bungie to not care about the community?
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Personally, I think fixing all the error messages people are getting (that stop them from playing the game at all) should come first before anything to do with fixing emblems. And knowing Bungie, they probably are thinking the same way.