Title: Admin Tools - Members
Description: Is anyone else having issues accessing this part of your Admin Tools? I keep getting a site error anytime I, or anyone else in my clan tries to access the Admin Tools -> Members section. I've tried using Google Chrome, IE, and Firefox and none of them allow me to get there anymore. I've even tried accessing it with my backup admin account and got the same error message.
Repro Steps:
1.) Go to my clan page.
2.) Click on Admin Tools.
3.) Click on Members
4.) Get error message.
5.) Non-Profit
Result: Instead of taking to my member page, I get a page with an error message stating, "
Something bad has happened. It’s not you. It’s us. We all make mistakes, and this one was totally ours.
Click the back button to go back where you came from.
We don’t want you to see us like this.
If you require more assistance in this matter, you may send email to bnetbugs@bungie.com.
Please describe your problem in the greatest detail possible.
HTTP Client Error; 500 Internal Server Error "
Expected Result: A page displaying my administrators and members... and the ability to promote, demote, or kick them.
Notes: This occurs for 3 different browsers, as well as on my backup account. Other admins who have tried going there have received the same error. Based on another group having the same issue, I'm concluding that the issue is due to us having 10 Admins. Unfortunately, I can't access the page in order to demote some to correct the issue.
OS: Windows 7
Browser: Google Chrome Version 36.0.1985.143 m
Firefox v31.0
Internet Explorer v 11.0.11
Are you running add-ons/plug-ins?: All plug-ins are disabled on Chrome and Firefox. IE has none installed.
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I am having the same issue but with pending members I have sent 3 emails now and not one reply that was any use. Tried demoting all other admins that didn't work I am pulling my hair out if anyone finds the answer please post it here thanks
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Hello MaxSterling! A fix for this issue should be in place now. You can have as many admins as you want and still access the members list.
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Just got access to the page when I tried this morning. Demoted a bunch of guys just in case the number of admins was an issue.
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I'm having the same issue. If you figure out anything, let me know and I'll do the same. We've tried every browser phone, etc. I set up another group, had a member join, and was able to kick him with no issue just to try and test it.
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This is not much help but I am having no issues with Admin tools using either Chrome on PC or Safari of IOS ipad.
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So... nobody else having this issue or is it just my clan having this problem?