We already discussed that in the Alpha but it's really necessary to improve the ways of communication at the tower.
Right now its very silent and boring there. Players can only PM each other or silently invite others. We need to have a text chat or an area voice chat here. This place is meant for socializing too - how do you want to do that if there is no way do address questions, opinions and such to the public player community?
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I agree; currently the most effective means of communication is via the PSN messaging system which takes far too long to navigate. I've very used to atmospheres like the Tower being flooded with vendors selling gear on trade chats channels. Furthermore, I'd also like to mention the desire to match-make a PVE / Open Wolrd mission. The primary reason I want text chat channels is so I can let people know that I want to go adventuring in a party and am up for whatever is on their agendas.