So earlier this month I tried to put in the beta code I got from GameStop and it kept saying invalid. I tried to put it in many way and nothing worked so I scrolled through the forums and found that you can report bad keys. I tried contacting them and it says my user Id is wrong even though I copied and pasted it right into the box...I'm done trying with this crap....preorder cancelled
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Try a different retailer then. If you have a problem with the codes, it is the retailer's fault, not Bungie's.