Seriously they say the NSA have helped prevent terrorist attacks (Not gonna argue that) thanks to the information tapping (Arguable) and yet just now they are going into Dark net to get criminals in there.
Now correct me if I am wrong but shouldn't they technically know how the criminals are? They have their information by mobile phone, CCTV, house phone and for the few idiots the Internet.
Sounds to me like that information is pretty much useless.
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We've got satellites in orbit that could probably catch your next door neighbor shagging your mom, and yet they can't find a damn plane. Point is, all the info in the world won't help if there's stupid people at the controls. And, the rule of thumb is, the larger an orginization, the dumber it's going to get.