This man has made a site holding a database of numbers for companies, so instead of having to listen to 3-4 options on the phone you can press the correct number without listening to the options. [url=http://www.bbc.co.uk/news/technology-22567656]Retired IT manager Nigel Clarke, from Kent in the UK, has launched a website listing the call centre menu sequences for accessing thousands of services. He started the project after growing frustrated about the number of options and amount of recorded information on call centre menus. Mr Clarke discovered that some automated menus have nearly 80 options. Reporting a water leak to Lloyds TSB's home insurance department requires dialling a total of seven numbers, one at each stage of the call (1, 3, 2, 1, 1, 5, 4), and it takes more than four minutes to navigate the 78 menu options, according to the website. [/url]