I am going to list the most common gripes I've seen with BungieNext and attempt to explain ways in which the new system has addressed the gaps left behind in the removal of the old system.
Firstly, tags. All that's really happened is that Bungie has moved the work of organizing the topics from them to you, and they've given you a ton more options to do it with. It might streamline the experience a bit if Bungie put a few more man hours into creating a more expansive default tags system, but that's just details and hump for new users to climb over. Standard tags for things will certainly develop over time, and I believe that once a solid base is created, new topics that require new tags will standardize themselves much quicker.
Secondly, the new comments first in threads. The age of a comment doesn't dictate it's importance. It only made sense because newer comments would be based on older comments. But now we have nested replies for that! If you want to make a comment based on something another commenter has said, you can just reply directly to him, and your post will be attached to his, rather than rising to the top with no context. The only problem with this, then, is that there will be even more repeat posting of the same idea than before, as people won't want scroll down to the bottom (same as with people not reading entirely through threads before, except this time it'll be the more obvious commentary they're missing rather than some of the more subtle stuff.) So again, the issue is slightly more work on the users part.
Thirdly, groups. I was never a huge user of groups, but I don't see any reason they should die due to this new system. The issue of having to learn a new system is just compounded in the fact that there's 2 layers of system to learn with using groups, but I don't have any real commentary here.
TL;DR, you can now get more out of bungie.net, but you'll have to do more work to get it.
The biggest failure of BungieNext is the launch. Forcing it on everyone while it's still in beta, with very little explanation of how to work it, was a bad idea, and a lot of people left and won't come back for a while, which is going to slow things down even more than it would've if it had just been a new system. Traffic really should go up after a big change like this, but it seems like we'll have to wait until Destiny before things get rolling again.
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