we did everything correctly, the quest lines already finished as we did it all together, i already have the cyt. we did everything correctly. but it wouldn't give them the cyt after typing in the code 4 number code for shattering the ice and then after getting "access granted" it doesn't give it to them after opening the chest.
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Hi Honed, Thank you for your report. The Team has been made aware of issues with obtaining the Icebreaker Catalyst. Sometimes, destroying crystals in the dungeon and then opening the chest triggers this issue. For more information, please refer to our known issues [url=https://help.bungie.net/hc/en-us/articles/27062192032404-Destiny-2-Year-7-Known-Issues-and-Vital-Information?_ga=2.138766838.434457230.1731346808-1420294048.1731346808]page[/url], under Episode: Revenant.