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11/20/2024 12:27:22 PM
2
Cross-Save Issue. Cant Authenticate
Hi.
Went to link accounts via cross--save so my PS5 links to my Steam Account.
Cross save screen shows PS5 (with all characters) next to Steam (no characters) but when i click AUTHENTICATE the page cant load and says:
"The account you attempted to verify is not linked to your currently logged in account. Please try again with your linked account for this platform."
I am logged in and trying and nothing is working. Dont want to have to unlink and wait 90 days because of a system error to try again.
Please help!
Thanks.
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Hey DaftBeard, This may happen when you have logged into a different playstation account recently. Your browser may be remembering a different ps5 account when trying to auto login therefore not allowing you to authenticate. If this is still an issue I would either search up PlayStation network and login with your PlayStation info there that is the same account you are trying to authenticate or clear all history. If you clear history you would need to start the process over with logging into bungie.net which shouldn’t take too long. Hopefully this helps, let me know if you get this working!
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Hi there, Thank you for reaching out. For more information about the Destiny 2's cross save function, as well as troubleshooting, we recommend that you refer to the following [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]guide[/url]. If you encounter an error different from that which you describe after following the guide and trying the troubleshooting, then please consider sharing a screenshot or video of the error. Once you have visuals of it, you can upload it to a public video hosting site like YouTube, and we'll be sure to take a look.
