I’m on an Xbox series S, and this is a relatively new issue. As soon as I select my character I get one “contacting destiny severs” message before the game freezes and crashes. There are no network issues on my end as I can play any other game no problem. I’ve restarted the console (both by power button and controller), cleared MAC address, restarted wifi, and the only thing that works is factory resetting my console and keeping my games installed. I don’t want to have to fully reset my console each time I want to play the game. Any ideas? Because destiny crashing is such a broad issue I can’t find anyone else that’s had this specific problem.
Update: Just factory reset my console again and this time that didn’t work. Crashed at title screen.
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Hello uh oh, Thank you for reaching out to us. We would recommend trying to clear the game cache if you haven't already. If you need help doing this, please refer to the linked [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]page[/url]. If this doesn't help, we'd also recommend trying the [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide?_ga=2.131456655.1490240376.1731454713-1458900870.1731454713]Network Troubleshooting Guide[/url].