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Edited by Guardian7584:
10/24/2024 1:40:22 AM
1
Voice Chat + Parental Controls
Hi Bungie team, hoping you can help me with my issue.
My son, 13 years old, is a Destiny 2 player and is trying to enable the in game voice chat unsuccessfully.
I have set up a Bungie account and went through the KWS parental verification process to link my son's account to mine. That went successfully and I was able to toggle on both the Allow Voice Chat and the Allow Text Chat.
However, the voice chat setting is still disabled for my son in the Destiny 2 game settings, with no option to enable it
Any advice or other things to try would be greatly appreciated
Best regards,
Eran
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Hi there, Please review our [url=https://help.bungie.net/hc/en-us/articles/24217906958868-Date-of-Birth-Requirements-for-Destiny-2-and-Bungie-Services]Date of Birth Requirements[/url] article for more information on Parental Controls and setup instructions. If you are encountering issues after setting up Parental Controls, there might be an issue with the Parental Control settings on the platform you use to play. Please reach out to your platform's support team for assistance with troubleshooting your platform's Parental Control settings.
