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10/12/2024 11:50:36 PM
3

Account name change bugged

I went to change my bungie name and it gave me a warning that I could only do this once, which I've never done. The save settings button was not finalizing the changes so I reloaded the page, my name stayed the same but when I went to change it again the warning had changed slightly and now seemed more like a statement that I've already done it. I would have liked to reach out to a support member but this is when I found out bungie has no real support system other than these forums. This is extremely disappointing and I feel like my request for help will be lost in the void that is community forums. What should I do?

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  • Edited by EckyThump: 10/12/2024 11:55:42 PM
    Hey there. This is the correct place for queries such as this. At the moment, the name change system is not functional. Bungie is aware and hopes to fix it as soon as possible. The system is auto-rejecting any name you may try, and it will always show the 'you can only change your name once' message after this - it is not saying 'you can't change because you've already done it' - there is a different message for 'no changes available'.

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