{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
10/12/2024 11:50:36 PM
3
Account name change bugged
I went to change my bungie name and it gave me a warning that I could only do this once, which I've never done. The save settings button was not finalizing the changes so I reloaded the page, my name stayed the same but when I went to change it again the warning had changed slightly and now seemed more like a statement that I've already done it.
I would have liked to reach out to a support member but this is when I found out bungie has no real support system other than these forums. This is extremely disappointing and I feel like my request for help will be lost in the void that is community forums.
What should I do?
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Hi there! Thank you for your report. Bungie is aware that players cannot change their names and they are investigating further. Please continue to monitor BungieHelp on X and the weekly blog posts for updates on this and other known issues.
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Yo man, listen your spot on, the only answer bungie gives on these sites is copy and paste garbage that explains nothing, and these moderators are unpaid by the company and have no real idea what's going on behind the scenes even though they answer unlike bungie so it is exactly how you say its just a void other then for players to see how much the company slacks. they have been working on the bug for a little more then a week, i would say 3-4 days but to be honest i thought it would take only a day or 2 at first lol
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Edited by EckyThump: 10/12/2024 11:55:42 PMHey there. This is the correct place for queries such as this. At the moment, the name change system is not functional. Bungie is aware and hopes to fix it as soon as possible. The system is auto-rejecting any name you may try, and it will always show the 'you can only change your name once' message after this - it is not saying 'you can't change because you've already done it' - there is a different message for 'no changes available'.
