While I understand that not many players participate in trials it is still a slap in the face to the players that do. There is no incentive to play trials when I can’t get engrams, can’t claim my rank rewards, and am stuck at max rank unable to reset.
Considering this issue has been going on since last week it seems like a slap in the face that they barely have addressed the issue with just having the bot respond to these posts.
English
#Help
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Hey there, Thanks for reaching out. We are currently looking into these missing Trial rank rewards. I appreciate your understanding while we work on this!