I don't know if this is the right place to ask as I'm not sure if this issue is on Bungie's or Twitch's end, but last week my twitch drop progress for "Suave" emblem was stuck on 33% despite me having a stream by a participating streamer open for hours since reset. The drop was enabled later than expected but I made sure I was in the stream when it did. Since it was really late for my time zone I fell asleep during that, and I woke up to see that my progress was on 33% while the stream was still playing. I refreshed the page and went into another participating streamer and I never managed to go past 33% before the event concluded.
Is there anyway for the good people at Bungie to look into this, or am I out of luck here? I don't know if Twitch keeps a "watch time record" or something like that as proof of me watching but I really feel like I shouldn't need to go through all that...
On a side note, as someone who lives in East Asia, reset is already on 1 AM and it sometimes got delayed to as late as 2-3 AM in some weeks because of issues. Since the Drop events basically end before people in this region wake up, the only shot we have at the emblems in this region is to stay up late which disrupts our schedule for the next day. It would be much appreciated for you to consider more inclusive scheduling going forward to accommodate participants from different time zones.
English
#Help
-
Hi there, thank you for your report. Sadly we cannot offer support on this issue since it is not our platform.