I've been having the same issues. I've tried various fixes i've seen online, such as
- Making sure I wasn't in any Xbox Insider program/tier
- Changing sound to Mono or Stereo
- Clearing Cache/profile data
- Uninstalling/Reinstalling D2
- Factory Reset Xbox and redownloaded everything
I seem to have it happen more when on my Strand hunter than any other class but I haven't tested that enough to know if its part of the cause
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I’ve been having the same issue. Have made several posts and gotten zero replies.