Were you ever able to figure this out? I’m having the same issue
English
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It started for me when they went in and applied the first patch during guardian games
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Nope, still down
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You might have to fill out a form to adjust your birthday with Bungie. It would appear some people didn’t get the prompt to fill it out with that update and then it for some reason puts you under 13 years old. You won’t be able to buy silver/use voice and text chat if this is the case
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Where do I find this form? I have no prompt for any kind of form
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https://help.bungie.net/hc/en-us/articles/360049024632-Contact-Form-Data-Privacy-Requests
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Thank you! It's worth a shot
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Use the Correct My Data option