I wanted to purchase Silver on sales this week to purchase armor that has been dropped for limited time from season of the Dawn. But for some reason I have been hit with "An erro was encountered while processing your request: An unexpected erro occured while authorizing your transaction. Please try again."
Now, I have read on some topics here that some people have this issue, and that you need to talk to Steam support. Which I did, and just got a following response:
[b]"Thank you for that information.
We have reported this issue directly to the publisher though we can't say if and when this issue will be resolved.
You're welcome to keep trying your purchases in-game periodically to see if the problem has been resolved.
if we can assist you with any other issues, please let us know. Thank you! "[/b]
I have a question then. Who do I need to ask for help with this issue? I do not see any reason why I should be denied of spending money on the silver, and for some reason exactly when there is a limited time sale+limited time item I want to purchase there is an issue. Could moderators maybe see if there could be done anything about it? Because there is only basically 4 days left to get all that stuff.
Thank you in advance for your time reading it!
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If you can't purchase Silver directly from the Steam launcher, then you will need to continue working with Steam support to resolve the issue on their platform.