making casuals play more crucible? Are they playing more in greater numbers for a longer time? Air effectiveness, slide nerfs(now reversed), the destruction of stompies, the ridiculous buffs to the Titan kit that lasted almost an entire year and didn't impact class distribution (except for almost killing warlocks off). You're making changes to satisfy people that don't even care to improve at or understand your service. Is it improving player retention? It seems like the same people in Control, but now it just feels worse. Sure. Sometimes it's competitive with a similar distribution of skill, sometimes you loaded in there with what's almost a guaranteed loss to keep that 60% win rate. It's obvious when reviewing the board. And it sucks.