{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
10/1/2023 2:41:42 AM
2
Clanmate's Account Hacked - Bungie Name is Now Inappropriate & Name Change Token Gone
My clan mate recently got hacked and his Bungie name was changed to something referencing children inappropriately. This used up his one name change token. We believe this name violates Bungie's ToS (implicit or explicit -blam!- terms, etc) and he would like it wiped back to the default Guardian#____ name so he can comfortably play again and not get banned.
How do we do this? We didn't want to report him in-game in case it banned him. He is afraid to make a post himself in case the hacker(s) somehow gain access again and wipe the post. He's changed his passwords, email, and added 2FA.
There is also an Epic Games account linked to his Bungie account that is NOT his - it's the HACKER'S. Any advice? He's already in the process of contacting EG.
Thanks!
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Currently we are exploring options concerning 2FA and linked accounts. I'll update if anything seems to help.
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1 ReplyUnfortunately the responsibility for anything that happens on an account, falls on the person that owns it. Bungie do issue bans but they aren't doing it a lot and only really in cases when they consider the name beyond what would be considered a joke. At some point their name will end up being reported or seen by Bungie in one way or another and force changed - whether that also comes with a game ban will be at the discretion of the person reviewing it. If a game ban does occur then they would need to go through the appeal process [quote]For what it's worth, any player who sees their name has been changed to Guardian should consider themselves lucky, our CoC states that we hold the right to remove the content and the player. [u]The Guardian names are our way of saying we know you think it's just a joke, but most people probably wouldn't agree[/u][/quote] https://www.bungie.net/en/Forums/Post/262695853
