Ive had this bug since before the witch queen came out, its really depressing and it actually made me quit playing destiny for about a year, for some reason when I put my synth weave in the loom it just chews it up like a broken ATM and gives me nothing in return, the first time It happened I dispensed over 900 synthcord and lost it all, its a year later and I still cant customize my character because the loom is still not working 😭😞 someone please, help.
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Can you head to the character subscreen that has the sparrows/jumpships -> appearance customization and verify that you don't have 15 synthweave for your class?