Hello,
Yesterday I tried buying the 5000 Silver bundle to get the dungeon keys, and it forwarded me to the Steam store so I could complete the transaction of the payment, after I successfully added the funds I quit the game so I could authorize the Silver transaction tomorrow.
The next day when I finalized the purchase I realized that I got stuck on the title screen of the game, unable to see the character menu, and I seem to get kicked with the error code: Chicken.
in addition, I've realized that my characters have been erased and my account has returned to a [b]new player state[/b].
Now every time I attempt to launch the game, I'm unable to get past the title screen and the game also kicks all of my friends from the game. I tested this with everyone from my friend list and it has been confirmed that they will get kicked as soon as I launch the game with the error code: Plum + battleEye Error, followed by a crash. I've tried all the suggested solutions on the " Chicken " thread and none of it worked.
I would also like to add that this issue is only happening with this account, I have tried other accounts on the same pc and they all seem to be working fine, I have tried logging in with this account from different PCs and the same issue happened again.
I would appreciate some help,
Thank you.
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This isn't a problem resulting from your silver purchase (or at least it most likely isn't) as hundreds of other people, including me, are having the same issue. You will simply have to wait for the multi-billion dollar company to acknowledge the fact that their game is not currently functioning for many people.