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5/17/2023 9:14:50 PM
2

Game crashes when entering Scarlet Keep

I’ve finished Shadowkeep earlier today and wanted to get Xenophage (I’ve unlocked Pit of Heresy). However, past 5 times I’ve logged in, traveled to the Moon and entered the first corridor on the left to proceed to the Pyramid my game fully crashes. I get a frozen loading screen, after which game goes to normal for maybe two seconds and just dies. I’m playing on Xbox Series X.

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  • Heya! @woogonalski is most likely correct. This is probably due to the audio bug that many players are experiencing. We are actively working on a fix for this issue and should have it released soon. In the meantime definitely feel free to try the various workarounds that players have discovered (like the one @woogonalski shared below)! Thanks!

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