Hello,
At the end of the 18th of April I purchased "The Deep Lore" emote, I went to check for the discount on books reward at the Bungie Store rewards page as it said I had to.
There I noticed that the Bungie Store rewards page is not identifying my achievements as complete, even though I completed a fair amount of the ones shown at the page.
The Bungie.net and Bungie Store accounts are linked, as shown in my Bungie.net linked accounts page in Settings, so I assume it's an issue with the Bungie Store rewards page.
This is an issue as I was planning on making use of the discount to purchase the lore books at the Bungie Store, but the fact that it apparently is not linking properly to my Bungie.net account even though it shows in linked accounts as linked, makes it impossible to redeem not just [i]this[/i], but [b]any and all rewards that I might earn in general.[/b]
I have already tried, as suggested by other channel of communication, changing passwords, logging out and back in, logging in through Bungie.net, and even unlinking and linking the accounts, but none of it worked so far, so I have to assume there is something that "broke" in the system to not recognize my achievements properly so to not give me rewards.
I just want this issue to be solved so I can have the discount to be able to order the books.
Thanks in advance for any and all help and I will leave various screenshots below proving that I did purchase the emote and that the website won't let me collect the discount earned with said purchase.
"There was a problem logging in" message at the Bungie Store rewards page: [url]https://i.imgur.com/CikTPUS.png[/url]
Purchase log of Eververse store, showing the purchase of "The Deep Lore" emote: [url]https://i.imgur.com/ypaFPyE.png[/url]
Deep Lore special offer in rewards page shown as incomplete: [url]https://i.imgur.com/MTwAbGy.png[/url]
Deep Lore special offer activation page giving out "Problem logging in" error: [url]https://i.imgur.com/ndTkSE9.png[/url]
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The forums and the store are 2 different things. The forums can only deal with game issues, you will have to contact the store