On March 8, 2023, I picked up a bundle of "the Popcorn Exotic Bundle" items at PrimeGaming at the same time I also linked my PrimeGaming account to my Bungie Account. Unfortunately, despite the fact that on PrimeGaming this package was picked up in the game Destiny 2 itself, there is no option to pick it up at all. I have never played Destiny 2 before, and I also have a Steam account linked to my Bungie account, where I have the game Destiny 2. I have disbanded and linked the accounts again with no result - that is, according to PrimeGaming the package was received in the game while there is no trace of it at all. I have only one Amazon account, one Bungie account and one Steam account, so it is impossible for this package to be picked up anywhere else.
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Did you try Rahool? That's where all my Prime items are (his second page of wares)
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Did you go see Amanada in the hanger?
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Same here. Claimed them but they’re not available in game.