Ive had Shadowkeep bought since I started playing (On Xbox One btw), and today, I looked on the destinations map and was told I needed to purchase Shadowkeep. I went into eververse, said I needed to purchase it. I went on my Hard drive and saw it was Installed but when I tried to uninstall and Re-Install it disappeared. Im not sure whats happening its kind of annoying since Im not sure if i have to pay for it again, but some assistance would be nice.
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Contact Xbox support for them to figure out why it was removed from your account Is there a possibility that you were game sharing it and they've taken back their home console?