My son just logged in his account like normal and he was given Stadia messages to cross save the date b4 Jan 18th. He was forced to dismiss the messages and then BAM his characters are all gone now. He is pretty sad/upset now....how can he recover the data?
We had cross saved the data long time ago to protect this problem? Why did this happen now with no notice?!?
Please advise, thank you!
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Have you tried switching it off then back on again?
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You don't even have a stadia account linked. That message was ONLY for stadia players.
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You had plenty of notice
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Try asking in the help forum
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I have no idea, but my first step would be logging into another platform (that you cross saved to) and seeing if anything is there.
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Only trying to help… No clue on any info… Do it backwards? I would have to say nothing is gone…. Just reversed the process? I hope for the best. That would absolutely suck.