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12/17/2022 12:41:39 AM
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Linking a new Steam account to Bungie without 90 day deactivation to save Stadia characters

Hello. My friend has an old Steam account linked for his crossplay, and he no longer has access to that account. We are Stadia players, and this is the only way he can save hid Guardians and all that he's accomplished on them. But he cannot find a way to unlink the defunct Steam account and add a new one. Some say this can be done after deactivating Cross-Save, but then how will he reactivate it and save his characters from Stadia when Stadia goes offline in less than 90 days? Can that period be overriden due to time-sensitive nature of the situation over which we as players had and have no control? Please help. It isn't fair that he should lose his stuff just because it's been made practically impossible to remove an old defunct account in lieu of a new one. Thank you in advance.

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  • Your friend will need to work with Steam for help with recovering their Steam account. Bungie cannot assist with platform account access issues. If access to the account cannot be regained, then it will be permanently locked to their Bungie profile. Have your friend review the information provided in the article linked below, if they have not already done so. https://help.bungie.net/hc/en-us/articles/10537372531092

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    • 90 days is mandatory wait time to enable cross save again after it has been disabled. Cannot be bypassed/shortened no matter the reason.

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