I encountered this when trying to redeem a Bungie Reward, it said my account was not linked to Bungie NET. Came over to here to see that the account was linked and verified. Further inspection of the site showed that Season Progress, Triumphs, and Collection tabs were not working- Error (1618). Game History tab says there are no characters linked to my Playstation account or Steam account. All rewards on the Bungie Rewards page say incomplete, even if these requirements have been met or the product was purchased previously. I've been in contact with the Bungie Store Support, and they told me to clear cache and re-authorize my account. Doing so did not resolve my issues.
[b]Update[/b]: the DIM Twitter account said to try changing your emblem in game.
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I am having the same problem. The phone app had an update and suddenly it said there are no characters linked to my account. Cleared the cache and reinstalled the app, but it still does not work. I don't even know how to re-authorize the account.