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10/31/2022 1:56:53 PM
9
Did you get your Moments of Triumph 2021 T-Shirt?
Hello!
Has anyone received their 2021 Moments of Triumph T-Shirt?
I got a notification a couple of months back saying it was 2-3 weeks away but still nothing.
Bungie Store support have been no help, they can't provide any confirmation of where it is or any ETA. Since it's been so long I assume it's lost and asked for a refund, but they won't do that either.
I think waiting 11 months for a product is patient enough, but it seems they've just taken my money and are not willing to do anything to make it right or even check if it's even been dispatched.
Anyone in the same boat?
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To clarify the timelines here. - Ordered Jan 2022. It was always advertised as having a long lead time, still using the "COVID issues" excuse, but whatever, I knew it would take a long time. - Last notification was end of August 2022, saying it was 2-3 weeks away. I waited about 4-5 weeks before contacting support for an update. They "can't track individual items". - Have tried a dispute with PayPal but since the order was placed so long ago, it's passed their their cut-off. Feels like the perfect scam, give a long lead time, then don't deliver the item so the customer has zero recourse.
