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8/17/2022 5:49:40 AM
2
I have been asking for help a bit to long now
So a couple of days ago is encountered a problem regarding my destiny 2 account, all emblems i ever redeemed on it have just dissapeared and after doing some research it looks like 2 accounts have been linked to my xbox profile and i can't remove a single one. I have been trying everything for a bungie employee to help me from twitter to support ticket even dm'ing a lot of destiny devs but no help or reply. The only reply i got was check forums and make a request for help ticket regarding you're problem wich i already made a few days ago. It might not sound that improtant to everyone but i spended time and money in those emblems and dont wanna lose it all please can one of the bungie employee's help me.!!!!
I can provide pictures of the account still being linked to my profile just like a diffrent one even when i play the game it says in roster a diffrent name for me then say like the crucible feed/leaderboard.
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1 ReplyUnfortunately, I'm unable to assist you further. As I stated across multiple posts where you seem to have a different issue to state: if you orphaned the profile entirely, it cannot be recovered. Providing proof of previous access to a profile at some point is not an option. Once an account is orphaned entirely, it's not recoverable. If you still have a platform account linked to that profile, you can log in with that platform and connect everything to it. Bungie will not forcefully link or unlink a platform account from a Bungie.net profile, regardless of what you feel is proper proof. The authentication system is a security measure that is in place. Linking/Unlinking must be done manually by someone logged into that profile. If you're missing emblems you received as part of promotions and the like, you can fill out the form to contact support about trying to recover the emblems. - If you're having further issues that the above doesn't respond to, please make a new post on the help forum.
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11 RepliesEdited by ADragonWithin: 8/17/2022 8:01:49 AMWhat is the exact name of the XBL ID that is yours? Please be exact. The profile you're currently posting from either has no characters, or you've hidden your characters and information about your profile from view and I'm unable to see it. Can you please take a screenshot of your character select screen when you go to log into the game.
