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6/19/2022 3:27:00 PM
7
Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/978300950097842206/giphy.gif],[/url]
The forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction.
Posting in the forums cannot assist you beyond linking you to the appeal and speculation.
[u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u]
[i]Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned.
The form is for appeals only, they do not answer questions as to why or how long.
[/i]
Requests for additional information, such as the length of a restriction or reason for a ban, will be disregarded.
[u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
English
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I did try that, and exactly 1 week after each ticket, I was denied People seem to be pointing out that it is possible I was banned for trials carries back in season 13, however that was BEFORE Bungie announced that it was against their policy. And after that I stopped. I find it very unprofessional how they are treating my case so lightly. No explanation and no direct contact with an actual employee.
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Edited by TuxyDoh: 6/19/2022 3:43:31 PM[quote]I did try that, and exactly 1 week after each ticket, I was denied[/quote]Then that is your answer. [quote]No explanation and no direct contact with an actual employee. [/quote]That appeal form is reviewed directly by Bungie employees, specifically a Member of the Security Response Team. If they did not overturn your ban, then it was found to have been correctly placed. Bans are only overturned if they are placed in error. [quote]People seem to be pointing out that it is possible I was banned for trials carries back in season 13, however that was BEFORE Bungie announced that it was against their policy.[/quote]Unfortunately, this is why it is stated that forums are unable to assist with ban appeals beyond linking the appeal forum. Anything else is pure speculation.
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I just wish I would have at least gotten a warning before-hand. That would have made more sense than a straight up ban out of nowhere If bungie can implement a warning and tell us what the warning is for, that probably would prevent more bans.
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Warnings would also give cheat users/devs a heads up that something is being detected.
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I don't cheat though I have never had a reason to. Not with all the hours and money I have put into the game and the company. I just wish I was treated with some amount of integrity for everything that is going on
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Unfortunately, something either on your machine or in your play history broke the rules. That is what causes bans to be issued. If it was then reviewed by the appeal team and not overturned, then it was correctly placed. It is upon the player, to review the Ban page and review their system/play and determine the cause of their ban. While I understand your frustration. This is why it is advised that making forum posts cannot assist with the appeal. It leads to speculation and further frustrations as the cause of the ban cannot be given.
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I understand. Thank you for taking the time to respond. Although I am deeply disheartened with all of this, I suppose it's time to move on. I've had many fond memories of this game. It was my first Xbox game and my main game I go to play without thinking. It's something that I could always get on with my friends and have a good time playing. So much joy and memories. I just hate to have all of that thrown away.
