Yeah, so I wasn't able to receive any rewards from Eva from week one. I lit up both torches to platinum and I still wasn't able to do it so I just thought maybe when the next weekly reset happens I'll be able to claim them but I just logged in and now it just showing the rewards for week 2. So I would like to know if anybody else is experiencing this or just me and my friends and would it be possible to fix it?
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I was only able to claim 4 boxes despite lighting both sides to platinum! So I am also in this boat of not knowing what happened?