I have purchased the Digital Deluxe Edition of The Witch Queen, which should include the next 4 seasons of Destiny and a couple of pre-order bonuses. On one hand, I do have the pre-order bonuses such as the [b][/b]Cosmographicum Shell, the [b][/b]Lucidity emblem, [b][/b]The Enigma Exotic Emote, and the [b][/b] Criticality Of Quickness Exotic Sparrow. However, I do not have access to the season pass or any of it's content. My question is, can I resolve this issue and obtain the season pass, and if so, how do I do it?
Thank you very much!
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Hi there. Did you purchase the Deluxe edition with the same account you are playing the game on? Were you using Cross Save when you made the purchase and then recently deactivated it?
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You may want to reach out to Bungie using this form: https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items?_ga=2.146221876.1808338718.1646040781-871786044.1644885505 Fill out the form attached to the article. Please note that all forms are answered at the discretion of DPS, in the order they are received and during regular business hours.