No apology, no empathy, no sense that we're valued as players, just "unforeseen issue, wait till reset and download all 76 GB." Thanks for the perfunctory tweet I guess.
Even the community managers don't seem to care that much, just a retweet of the aforementioned tweet while going on to hype everyone else.
It sucks.
I'm sure there's a business reason for Bungie not wanting to seem to admit to any fault by apologising or showing the tiniest amount of empathy but damn.
I'm just glad I didn't preorder or think I would get in on launch day. Congrats to those that can.
Sorry, I just needed to get that off my chest.
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This far down the line are you really surprised!?!?