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10/20/2021 7:10:12 PM
1
Bungie Store - Is anyone home?
Hey there... if anyone at Bungie sees this post... PLEASE check your return requests in the bungiestore.com.
My order was shipped wrong. I ordered cookie cutters and was sent a t-shirt. I just want to exchange it. It has been over a month since I submitted a return request and can't seem to get a response from a human. I have also submitted requests via customer service and still zero response. I have asked for help on twitter. Still no response. Haaalllp please.
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6 Repliesthe forums are completely separate from the store and have no access to the information you are looking for. Here is the most recent info sent from the store: https://imgur.com/a/2LFFhS8 [/b]Tickets are handled in the order they are received and during normal business hours, Monday through Friday. https://bungiestore.com/pages/customer-service [u]They are experiencing a higher than normal volume of tickets, so please be patient. [/u]
