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Edited by Anakinxd CS.MONEY:
9/27/2021 2:25:01 PM
1
Not receiving Twitch Prime loot
So I just came back to destiny 2, after I haven't played since it was on Battle.net.
I am one of those, who didn't know that I had to transfer my old heroes over, and now all my old -blam!- is gone - guess you can't do anything about that?
Anyways - I connected my Twitch to my Bungie account when it started out, so I could get the rewards. I've claimed the rewards since they started, but I of cause didn't know that I lost my old heroes - so I claimed the rewards without actually having made a hero/character.
The Twitch prime rewards are not being received, and Amanda Holliday doesn't give me my rewards.
Is there any way to still get them and/or perhaps still get my old characters? (Mostly interested in the cosmetics and the exotics I farmed)
Have a good day
- Anakin
-
6 RepliesHi there. Do you share your Amazon Prime account with anyone else? If so, do they play Destiny 2 and do they also sign up for this program? Have you tried logging in and out of the game to see if anything changes? To confirm, you've double-checked that the Gear Drop has been claimed on the Prime Gaming site and that you have an active Amazon Prime account? If you go into your [url=https://www.bungie.net/en/Profile/Settings]Bungie account Settings[/url] and click "Accounts & Linking," do you see Prime gaming at the bottom of the page under the "Authorized Applications" sections? Have you claimed your reward in your [url=https://www.bungie.net/7/en/Codes/Partners]Partner Rewards section[/url]? If you accidentally linked the wrong Bungie.net account to your Amazon Prime account and you haven’t yet claimed the Destiny 2 offer, follow these steps: Step 1: Make sure you've logged out of the wrong Bungie.net account. Step 2: Follow the [url=https://twitch.amazon.com/tp/oauth/start/bungie?overwrite=true&redirectUrl=https://twitch.amazon.com/prime/loot/destiny2]re-link URL[/url] to update your account link.
