I have three store orders that are all processing still and I have heard nothing about them in months. One is the Deep stone raid jacket which a number of my clan mates have already received, I ordered mine in November of 2020, still processing, no updates. Another is the VoG raid Jacket, ordered May 2021, still processing, and the last is the Splicer hoodie, ordered July 2021, still processing, no updates on any of them. I have submitted multiple support tickets and havent heard back from anybody in months. Is there any way I can get any sort of confirmation of my orders? Or at least some form of information? It's getting a little ridiculous.
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Hi there! Please see the below information from the Bungie Store regarding your items. [b]Expunge Hoodie[/b] Estimated Shipping Window: 4-6 months after placing order [url=https://bungiestore.com/bungie-rewards-expunge-hoodie]Source: Bungie Store product page[/url] [b]Deep Stone Crypt Jacket[/b] Date Purchased Update Nov 21st 2020 - Nov 30th 2020 Shipping Dec 1st 2021 - Dec 31st 2021 Shipping Sep - Oct [url=https://bungiestore.com/preorder-bungie-rewards-destiny-2-beyond-light-deep-stone-crypt-raid-jacket]Source: Bungie Store product page[/url] [b]Vault of Glass jacket[/b] Estimated Shipping Window: 5-6 months after placing order Orders are shipped according to when orders are received. Please note that this schedule is subject to change pending unforeseen shipping circumstances and impacts from the global COVID-19 pandemic. [url=https://bungiestore.com/preorder-bungie-rewards-2021-vault-of-glass-raid-jacket]Source: Bungie Store product page[/url]
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Hi there. Unfortunately you will have to continue trying to get a hold of the Bungie Store through their customer service email. The forums here are a separate entity and do not have access to the information you're looking for.