Intel Virtualization (BIOS option) causes game to crash ~90s after reaching character select
This started occurring for me on Thursday, Aug 26, 2021, and has continued for the past few weeks including after today's patch. Consistently, the game crashes about 90 seconds after I reach the character select screen no matter what actions I take in-game (including staying on character select).
Disabling `Intel Virtualization` in BIOS options is a workaround for this crash, but that prevents me from using other system tools that I'd like to have access to.
This issue was not resolved during any of the updates including that of today (Sept 16, 2021).
OS: Win10 Pro (10.0.19043)
CPU: Intel i7-7700k
Mobo: Asus z270e
Gfx: Nvidia 1080TI (Gigabyte)
RAM: 32GB (G-Skill)
Given that the Intel Virtualization workaround is reproducible, I do not believe a dxdiag report will afford any information that will help here, but I have mine available if needed.
I've included samples of crash info below (from Windows Reliability Monitor), as there have been two different sets of crash info that occur when this happens:
[quote]Source
bad_module_info
Summary
Stopped working
Date
9/16/2021 7:06 PM
Status
Report sent
Description
Faulting Application Path: bad_module_info
Problem signature
Problem Event Name: APPCRASH
Application Name: bad_module_info
Application Version: 0.0.0.0
Application Timestamp: 00000000
Fault Module Name: StackHash_0000
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: PCH_84
OS Version: 10.0.19043.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0000
Additional Information 2: 00000000000000000000000000000000
Additional Information 3: 0000
Additional Information 4: 00000000000000000000000000000000
Extra information about the problem
Bucket ID: 0758bc351100ecb0a46f1e72d1780692 (120858127557)
[/quote]
[quote]Source
bad_module_info
Summary
Stopped working
Date
9/3/2021 4:19 AM
Status
Report sent
Description
Faulting Application Path: bad_module_info
Problem signature
Problem Event Name: BEX64
Application Name: bad_module_info
Application Version: 0.0.0.0
Application Timestamp: 00000000
Fault Module Name: StackHash_0000
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_84
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 10.0.19043.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0000
Additional Information 2: 00000000000000000000000000000000
Additional Information 3: 0000
Additional Information 4: 00000000000000000000000000000000
Extra information about the problem
Bucket ID: 7b9d3911f7cc7448e45088739e40546b (1463819909053043819)
[/quote]
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