Recently, i returned from a long hiatus from destiny 2. The last time i played was probably in forsaken, and i played on Xbox. When i returned on PC i made myself a new group of characters, and started over. When i found out about cross save i enabled that, and linked my Xbox account to my steam account, and i am currently playing with my old characters. I have all of my DLC saved (just forsaken now essentially) and everything is well, except for the fact that all of my collection is gone. I had collected every single base game exotic but one, and every base game legendary. I also collected a great many sparrows and ships, along with ghost shells and shaders, but absolutely none of that is available to me in the collections tab. I can confirm that i had certain exotics as well, because i remember the exact encounter that i unlocked orpheus rig for the hunters, and i remember that i was very frustrated that it took me so long to get, but now it is gone, along with all of my previous progress. I really want to recover all of my progress, because i worked very very hard to make it there in the base game, osiris and warmind, and it feels like i am being punished for returning to the game. Please Bungie, help me as a veteran D1 and D2 player get my hard earned progress back...
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Your Xbox characters have very minimal time played, with your Warlock and Hunter having only started the game on September 6th. Your Titan was first played July 2nd of 2020, but only played a few missions, and was then not touched again until recently. While your Xbox account does show some deleted characters, they only had a combined play time of just over 13hrs, which is only slightly less than the total time played of your current characters. It is not possible for your current characters to have played the Curse of Osiris or Warmind content. In some cases, players are misremembering their Destiny 1 history as being from D2, but you also had very limited time played in D1. Unless you played on a completely different account than the ones linked to your Bungie profile, it is simply not possible for your current accounts to have the campaign completions that you are referring to. You can view the game history for your characters from your Bungie profile, either on the website, or via the app. And your total hours played, plus deleted character hours, can be viewed via this link: https://wastedondestiny.com/1_4611686018447214184,3_4611686018504863910